Document with Counterparty Verification

Modified on Wed, 30 Sep at 8:15 AM

ℹ️ The new version of Signi Verification will go live in production during September 2026. Until then, the screens in the app may differ slightly from this description.

Most common use: the document's counterparty must pass identity verification, otherwise they won't be able to sign. You set up verification when creating a document for a specific counterparty.

How to do it

  1. Create a document as usual and go to the Recipients step.
  2. Next to the counterparty, click the gear icon (recipient settings). The Signi verification section will expand, showing a list of your verification groups.
  3. Check the group the counterparty should pass. You can check up to two — the counterparty then chooses which path to verify through.
  4. Continue to the document content and send.

When a group has Automatically add when creating a document enabled, it is pre-filled for counterparties. image

What happens after sending

  • The counterparty receives an email; instead of going straight to signing, Signi first guides them through verification.
  • In the document detail you can see the counterparty's verification status (Waiting / Verification in progress / For review / Approved…) and you can Resend the invitation.
  • Once the counterparty completes the checks, they can proceed directly to signing — they don't wait for your approval. In the meantime, you review and approve the verification.

When the counterparty is already verified

Signi recycles valid verifications: if a contact has an approved verification of the same group that is still valid, the counterparty doesn't go through the checks again — the document goes straight to signing. When verification is requested again is governed by the group's validity and the re-verification threshold in the workspace settings.

If a contact currently has a verification in progress, the app will notify you: "The contact already has a verification in progress. Starting another one will create a new run." Usually it's enough to wait for the existing one to complete.

Where to go next

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